Grievances Redressal Committee

The students approach the cell to voice their grievance regarding academic and non academic matters. The cell redresses the grievance at individual and class level and grievance of common interest. Students are encouraged to use the suggestion box placed on the campus to express constructive suggestion and grievance.

Suggestion boxes are provided in every block for the students /staff to air their grievances. Complaints dropped in the "Suggestion Box" by students and oral complaints are also redressed. All complaints are scrutinized by the management and the grievance redressal cell. The student assures students that once a complaint is made, it will be treated with confidentiality.

Dr.Kalam Polytechnic
  • The department level grievances are attended by the concerned class coordinators, counselors and department heads.
  • The student co coordinators and staff co coordinators of grievance redressal cell act as facilitators to communicate and sort out the grievance at the department level.
  • Unresolved grievance at the departmental level is referred to the grievance redressal cell of the institution.

As per the rules and regulations addressed by the AICTE, for student or other stake holders in a technical institution "Grievance Redressal Committee" of Dr.Kalam polytechnic college, Avanam, has been constituted with following Staff in different position to enquire the nature and extent of grievance.

Committee Members

S.no Name of the Staff Designation Role
1. M. Mathivanan Principal Chair Person
2. R. Easwari HOD/ Basic Engg Committee Head
3. M. Rajapriya HOD/ECE Committee Head
4. K. Ponmani Lect/ Basic Engg Committee Member
5. G. Paramila Lect/Civil Committee Member
6. B. Revathi HOD/Civil Committee Member

Mechanism of the GRC

  • The grievance redressal committee (GRC) shall consider only individual grievances of specific nature of students and staff.
  • The GRC shall not consider any grievance of general applicability or of collective nature raised collectively by more than one employee/student.
  • Post receipt of the complaint/application the committee will decide on the merit of the case regarding the scope of further discussion investigation and act promptly.
  • The GRC may mediate between complainant and defendant against who the complaint has been made, it required.
  • GRC shall consider redressing grievances within a reasonable time.
  • The cell will give the report to the authority about the cases attended to and seek guidance from the higher authorities if required.

Mechanism of the GRC

  • The grievance redressal committee (GRC) shall consider only individual grievances of specific nature of students and staff.
  • The GRC shall not consider any grievance of general applicability or of collective nature raised collectively by more than one employee/student.
  • Post receipt of the complaint/application the committee will decide on the merit of the case regarding the scope of further discussion investigation and act promptly.
  • The GRC may mediate between complainant and defendant against who the complaint has been made, it required.
  • GRC shall consider redressing grievances within a reasonable time.
  • The cell will give the report to the authority about the cases attended to and seek guidance from the higher authorities if required.

Procedure for lodging complaint:

  • The students can lodge their grievance through an online mechanism in the link provided here - Click Here for lodging grievance.
  • The students may feel free to drop the writing (can be anonymous if required) in the grievance/ suggestion box.
  • The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.